| Problem
|
Resolution |
| Your E-mail messages stay in
Outbox |
Ensure the email address of
the recipient is correct
Check Attachment type or name (Outlook and
Outlook Express may block certain attachment types, you compress the attachment to .zip format and resend.)
|
| You experience errors
during attempts to send messages |
Confirm that your SMTP
(Outgoing) Mail Server info is correctly setup. If this information is correct, please contact your ISP.
You can use our SMTP server but only if your ISP allows relaying.
|
| You experience an error
message "0x800ccc0f" during a Send / Receive operation in Microsoft Outlook. |
Please
click here to review a
Microsoft Technet article related to this problem.
|
| You experience errors
during attempts to receive messages |
Confirm you POP (Incoming)
mail server information is correct. If this information is correct, please contact Cybernetfinder by
clicking here. Please be sure to provide the details of the
error message received.
|
| Your attempt to login to the
WebMail tool fails |
Ensure you have the correct url,
the format would be http://mail.your-domain.com (or .org, or whatever
applies to your domain.
|
